Report a bylaw infraction

Bylaw services enforces about twenty different bylaws, related to such issues as:

  • parking on the street
  • the condition of yards
  • derelict vehicles
  • animals
  • lawn watering
  • signs
  • noise

We enforce our bylaws in an efficient and timely manner, using a fair, respectful, and consistent approach. In a dispute, bylaw officers take everyone's viewpoints into account, and consider the broader effect on the entire community.

How we manage complaints

Bylaw officers respond to complaints, as well as enforce any infractions they observe.

Most problems are solved through voluntary compliance. However, where this does not happen, actions we take might include:

  • Prosecution — a court process to deal with an offence that is alleged to have been committed
  • Court order — a court process to stop something from being done, or to require something to be done
  • Direct action — such as having the District take appropriate action, at the owner’s expense

Tell us about a bylaw concern

To report a concern, you can phone, stop by in person, or complete our online form.

By phone

If your concern is about Call
Dogs 604-990-3711
Parking 604-990-2400
All other issues  604-990-2311

In person

You can speak to a bylaw officer in person, by visiting the bylaw enforcement office, which is based in the RCMP Detachment.

Please call ahead to ensure that an officer will be available to meet with you.

Address: 147 East 14th Street, North Vancouver
Hours: 8:00am to 4:00pm, Monday to Friday

Fill in our online form

Please include your name and a contact number, as we do not accept anonymous complaints. A bylaw officer will contact you for more information.

We require your full name in order to investigate potential bylaw infractions. We are not able to act on anonymous reports.