Request a repair to your new cart, or report a lost or stolen cart

Picture of new 140L and 240L garbage and organics carts with wheels and locking lids
The new District-supplied garbage and organics carts: 240L (left) and 140L (right) 

If you have the new 240L or 140L carts with wheels and locking lids that we supplied, you can request service on this page. 

What is this form for?

You can use the form on this page to:

  • request repairs to your cart
  • report a lost or stolen cart

For cart size changes

Need to exchange your carts for larger or smaller sizes, or request additional organics carts?

Go to the cart exchange request form

The serial number is on the outside of the cart, below the handle

We're sorry, you can not request your cart exchange until April 1, 2017.