Report a problem

Spot an issue within the District? Let us know! Use this service to quickly and easily report noise, litter, graffiti, illegally parked cars, and other common problems.

Your report will be sent directly to the responsible department. Staff will review and address it as soon as possible, and let you know when the problem is resolved.

Report a problem now

Need immediate attention?

For problems that need immediate attention, such as a missing stop sign, flooding, or a spill in a stream, call us:

  • 604-990-2311 (weekdays 8:00am – 4:30 pm)
  • 604-990-3666 (weekends, holidays and after hours)

If you believe the problem is putting someone's safety at risk, call 9-1-1 immediately.

Need help reporting a problem?

For help using the Report a Problem service, contact us at 604-990-2311 or

Add Report a Problem to your mobile device

For quick and easy access, you can add a Report a Problem shortcut directly to your device's homescreen. Here's how:

iPhone (Safari)

  1. Open Report a Problem on your iPhone
  2. Tap the share arrow
  3. Select 'Add to home screen'

Android (Chrome)

  1. Open Report a Problem on your Android
  2. Tap the three dots
  3. Select 'Add to home screen'

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