Find out more about our COVID-19 response.
District Hall holiday hours
While District Hall is currently closed to visitors due to the situation with COVID-19, we are still available to assist you by phone and email. However, we will be operating with reduced hours from December 24 to January 1.
Available services and operating hours over the holidays
On December 29, 30, and 31, the front counter customer service centre at District Hall will provide these services by phone or email between 9am to 2pm:
- respond to general telephone and email enquiries
- take service requests for handling in the New Year
- provide information on District services and programs
- contact key District staff in the event of an emergency
You can drop payments (cheques only) in the District Hall drop box at the front door. Your payment will be processed on January 4.
District Hall will close at noon on December 24, and all departments, including the Engineering, Permits, Planning, and Finance service counters, will be closed from noon on December 24 until January 1.
Outside operations will be closed on December 25, 26, and January 1, and crew leves will be reduced on December 24, 27, 30, and 31.
Crews will be on standby over the holidays in case of emergencies or snow.
A reminder that your waste collection day will change due to the holidays.
How to contact us during regular hours
For after hours emergencies or service (4:30pm to 8:00am)