False Alarm Reduction Program
The District’s False Alarm Reduction Program aims to reduce the number of false alarms that require police response.
A false alarm is an incident that resulted in the North Vancouver RCMP attendance at a property where there is no apparent or actual evidence of an unauthorized entry or unlawful act.
False alarm call-outs – typically triggered by faulty security alarm systems – are a costly drain on police resources. Properties with multiple annual false alarms are a particular concern, as these calls use significant police and fire time that should be directed to higher priority needs.
Security false alarm fees
The fee structure is based on a calendar year. It includes a warning only for the first offence, followed by graduated fees for additional false alarms, as follows:
- First response to false alarm – warning issued, no fee
- Second false alarm - $50
- Third false alarm - $150
- Fourth false alarm - $400
- Fifth false alarm - $600
- Subsequent responses to false alarms within a calendar year - $900
False alarm fees are billed by the District to the property owner or occupier with payment information allowing for ease of administration. Unpaid fees are collected through the annual property tax collection process.
Property owner responsibilities
As a property owner or occupier, you’re responsible for the proper use, installation, maintenance, and operation of any security alarm system or fire alarm system installed on or in your property, in order to prevent false alarms.
To avoid false alarm fees, owners/occupiers are encouraged to:
- Ensure alarm systems are working properly
- Regularly maintain alarm systems
- Regularly update contact information with your alarm monitoring service and instruct them to contact you or your identified property representative prior to contacting police or fire for attendance