A message from Chief Administrative Officer, David Stuart

The Corporate Plan not only brings focus to essential work, but also ensures that this work is appropriately funded and resourced through Financial Plan allocations and within divisional work plans.

Advancing the District's mission

The Corporate Plan is designed to advance the District of North Vancouver’s mission as an organization: to provide leadership and exemplary public service fostering the economic, social and environmental well-being of our community’s needs for today, and its aspirations for tomorrow. This plan reflects corporate investments in issues that matter most to our community: housing, transportation, climate, the economy and services.

In an increasingly complex and rapidly changing world, our role as local government is to act as stewards of the community and to manage the impact of these emerging issues while providing service levels the community needs and expects.

Impacts of the COVID-19 pandemic

I would be remiss if I did not mention the situation we find ourselves in at the time of publishing this plan. The COVID-19 pandemic has impacted all aspects of our lives and work in a dramatic way. While we are committed to ensuring we stay accountable to the objectives we had established in early 2019, it is quite likely that many of the initiatives and projects included in this plan will require adjustments to their timelines.

I would like to extend my thanks to all those who contributed to the development of the 2019-2022 Corporate Plan.

Sincerely,

David Stuart
Chief Administrative Officer

Our Foundation

Our vision, mission and values provide the foundation upon which we deliver the work outlined in this plan.

Vision

Inspired by nature, enriched by people.

Mission

We provide leadership and exemplary service that supports our community’s needs today, and aspirations for tomorrow.

Values

The District’s values reflect the culture of an organization dedicated to public service. These values support our mission to provide leadership and exemplary service every day and are the building blocks upon which we plan for our community’s future.

• Passion to serve people and our community
• One team, one purpose
• Act with integrity
• Commit to safety
• Inspired by possibilities
• Embrace fun

Corporate Planning Framework

The vision for our community, as identified in the Official Community Plan (OCP), is the context within which the District organization works. Guided by the OCP, the District sets its mission and defines its values. The Corporate Plan is a guiding tool for the organization that defines specific work towards achieving this vision, which can be actioned within four-year periods.

The plan is shaped by three areas of input. These are the municipality’s legislated and historic services, long-term strategies and planning, and Council’s four-year term priorities. As such, the plan guides work within two time frames: Council’s four-year term and the organization’s ten-year strategic planning framework.

The objectives outlined in this plan are determined based on consideration of our mandate, strategic impact, funding availability, and organizational capacity.

Together with the Financial Plan, the Corporate Plan informs department and divisional work plans to deliver programs and services and meet the needs of the community we serve.

Directions, Goals and Priority Objectives

The Corporate Plan brings together Council’s directions to the organization for its four-year term and the long-term corporate goals envisioned in strategic documents such as the Official Community Plan and long-term Financial Plan.

As an organization, the five corporate goals we have identified are to:

• Enhance livability and mobility
• Foster community safety, health and resiliency
• Lead in climate emergency action and environmental management
• Achieve a balanced and fair economy
• Support a sustainable and service-oriented organization

These directions and goals are translated into shorter-term objectives, which staff then delivers through departmental work plans. Together, we view the Corporate Plan as a field guide, responsive and adaptive based on changing circumstances and new information, but always moving the District closer to the shared vision of the community.

The Impact of the COVID-19 Pandemic

The Corporate Plan was drafted in late 2019, with a planned launch in March of 2020. Due to the impact of the COVID-19 pandemic on our organization and our community, publication was delayed. While much of the forward-looking work articulated throughout this plan may require reconsideration, we are committed to sharing our intended goals and objectives.

Any changes in associated timelines or objectives will be reflected in subsequent reporting.