Following guidance from the province's Restart BC Plan and new health and safety regulations from WorkSafeBC, we are taking all necessary steps to protect public health and maintain the safety of our employees.
Report a bylaw infraction
We enforce about twenty different bylaws, related to such issues as:
- parking on the street
- the condition of yards
- derelict vehicles
- lawn watering
- illegal dumping (such as garbage, yard waste, construction debris)
We enforce our bylaws in an efficient and timely manner, using a fair, respectful, and consistent approach. In a dispute, bylaw officers take everyone's viewpoints into account, and consider the broader effect on the entire community.
How we manage complaints
Staff respond to complaints, as well as enforce any infractions they observe.
Most problems are solved through voluntary compliance. However, where this does not happen, actions we take might include:
- Prosecution — a court process to deal with an offence that is alleged to have been committed
- Court order — a court process to stop something from being done, or to require something to be done
- Direct action — such as having the District take appropriate action, at the owner’s expense
Tell us about a bylaw concern
To report a concern, you can phone, stop by in person, or complete our online form.
|If your concern is about||Call|
|All other issues||604-990-2311|
You can speak to a bylaw officer in person, by visiting the bylaw enforcement office, which is based in the RCMP Detachment.
Please call ahead to ensure that an officer will be available to meet with you.
Address: 147 East 14th Street, North Vancouver
Hours: 8:00am to 4:00pm, Monday to Friday
Fill in our online form
Please include your name and a contact number, as we do not accept anonymous complaints. A bylaw officer will contact you for more information.