COVID-19 updates and closures

Last updated: Wednesday, April 1, 5:40pm

We are closely monitoring the COVID-19 situation in the province, and taking all necessary steps to protect the health and safety of our community, both residents and District staff. We have closed or limited public access to a number of facilities in order to help flatten the curve, and will continue to adjust our response as required. 

This page includes details of the current closures in the District, along with general information to help keep you and your family safe.

On this page

This page includes information about:


Facility closures

A number of District facilities and attractions are closed until further notice in an effort to flatten the curve and slow the rate of infection.

District Hall

District Hall is closed to visitors. Staff are available to help you in other ways.

Community and recreation facilities

The following facilities are closed until further notice:

  • Delbrook Community Recreation Centre
  • Karen Magnussen Community Recreation Centre
  • Ron Andrews Community Recreation Centre​
  • Parkgate Community Centre
  • North Vancouver Tennis Centre
  • Murdo Frazer Pitch and Putt
  • Northlands Golf Course
  • Maplewood Farm (staff remain on site to care for the animals)
  • Lynn Canyon Ecology Centre

The North Vancouver Recreation and Culture Commission (NVRC) have cancelled the remaining days of spring break day camps.

Parks and trails

These parks and trails are closed until further notice:

  • Quarry Rock and Lynn Canyon Suspension Bridge 
  • Skateboard and skatebowl parks, including Kirkstone, William Griffin, and Seylynn
  • Inter River BMX and bike pump tracks
  • All picnic shelters

Park parking lots

The parking lots for these parks are closed, or will close shortly: 

  • Mt Fromme and Lynn Canyon Park (closed now)
  • Panorama Park (closes Saturday, April 4)
  • Deep Cove Park (closes Saturday, April 4)
  • Cates Park/Whey-ah Wichen (closes Saturday, April 4)
  • Kilmer Park (closes Saturday, April 4)

Parking on roads used for accessing mountain trails

Onstreet parking is restricted in these locations used for accessing mountain trails:

  • Berkley Avenue, Hyannis Drive, Riverside Drive, Mountain Highway
  • Riverside Drive North
  • Mountain Highway, south of Coleman
  • Woodlands, Indian River Drive – closed to public

Playgrounds, sports fields, and sports courts

  • All public playgrounds in District of North Vancouver parks
  • All sports courts, including tennis, lacrosse, and basketball areas
  • All District sports fields are also closed to scheduled games and practices, but remain open for casual use

Libraries

All North Vancouver District Public Library facilities are closed to the public. You can still access resources online and staff are available to help you in other ways.

View a list of online resources

See additional ways to get in touch with library staff

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Meeting cancellations

District Hall meetings and public engagement

 All council meetings, council workshops, advisory committee meetings, public hearings, and public engagement opportunities are cancelled for the remainder of March and all of April.

Community groups that use the District Hall for meetings are being asked to consider alternate ways of meeting, such as virtual meetings, or to defer their gatherings until this situation in the community has passed.

"Meet Your Mayor"

All "Meet Your Mayor" sessions have been cancelled until further notice.

Public consultations

All in-person consultations with the public around major projects and initiatives have been suspended until further notice. This includes:

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Services and facilities that remain open

Parks, trails, and sports fields

District of North Vancouver public parks and trails remain open at this time, with the exception of Quarry Rock, Lynn Canyon Suspension Bridge, Mt Fromme parking lot, Lynn Canyon Park parking lots, and skateboard/skatebowl parks.

To support park and trail users, public washrooms will remain open with increased cleaning protocols. Park visitors are reminded to maintain a physical distance of two metres from others while enjoying the parks and trails.

Garbage collection

To protect everyone in the community, including collection crews, please ensure all hygiene products, used tissues, and medical waste are placed in secured, tied garbage bags during disposal. Un-bagged items will not be collected.

This has always been a requirement and is now required to be enforced to reduce the risk of transmission during the COVID-19 outbreak.

Recycling collection

We have also been informed by our third-party recycling collector that drivers will not be picking through unsorted material (also known as 'courtesy sorting') or accepting any product with tissue paper for their protection. Items that are not collected will be tagged accordingly.

Please ensure medical waste and products like used tissues, disinfecting wipes, face masks and rubber gloves are not included in your recycling bins to help prevent the spread of COVID-19.

All recyclable items must be placed inside your blue box, grey bin, and yellow bag for collection.

Day care in community centres

Two private child care service providers who rent space in NVRC Community Recreation Centres can also continue to operate, as their spaces are isolated. Get full details on the NVRC website.

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How we're protecting our employees and the community

  • Senior leadership receive daily updates from the BC Centre for Disease Control, and are in frequent planning meetings with NSEM and our health care partners
  • Managers and executive are undertaking health and business continuity planning to ensure we are prepared to continue to deliver necessary services to our community
  • Cleaning has been increased at the District Municipal Hall, the Operations Centre, and at North Vancouver Recreation and Culture Commission facilities
  • We have increased the availability of hand sanitizer throughout District Hall and the Operations Centre
  • We have posted messages at the Hall to advise the public on steps to keep themselves – and our staff – healthy
     

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How you can protect yourself

We advise members of our community to follow the information that Vancouver Coastal Health and the BC Centre for Disease Control are providing.

The best advice is still to:

  • wash your hands
  • stay home if you’re sick
  • engage with the elders or immunocompromised individuals in your life in different ways than face to face situations
  • avoid contact with people that are visibly ill
  • maintain a physical distance of 2 metres from others

If you think you may have symptoms of coronavirus, call 8-1-1 for an assessment.

BC COVID-19 symptom self-assessment tool

Developed by the Minstry of Health, this online self-assessment tool will help determine whether you may need further assessment or testing for COVID-19. You can complete this assessment for yourself, or on behalf of someone else, if they are unable to.

Access the self-assessment tool online

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Where to find accurate, up-to-date information

For more information and updates – included translated information – please visit the following websites:

Phone service for non-medical information related to COVID-19

You can call or text these numbers to receive non-medical information about COVID-19.

This includes the latest information on travel recommendations and social distancing, as well as access to support and resources from the provincial and federal governments, available in over 110 languages.

  • Phone: 1-888-COVID19
  • Text: 604-630-0300

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Resources and support for local businesses

North Vancouver Chamber of Commerce

The North Vancouver Chamber of Commerce has created a variety of resources to support the local business community during this time. These resources will be updated continuously as new information becomes available. 

BC Economic Development Association (BCEDA)

The BCEDA is providing resources that may be helpful to local, indigenous and regional governments as well as business.  

Visit the BCEDA website

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Doing business with us during closures

Submitting invoices

If you have an invoice to submit for goods or services provided, you can mail it to us, or email a PDF to accounts payable, at ap@dnv.org 

Receiving payment

For faster, more efficient payment, we recommend you sign up for electronic funds transfer (EFT). If you don't wish to sign up for EFT, we will mail you your cheque. You cannot pick it up in person at this time. 

If you already use EFT, you will receive your payment as usual. 

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Previous updates and announcements

Mayors' joint statement on COVID-19 response planning across the North Shore (March 13)

Published March 13, 2020

Mayor Linda Buchanan (CNV), Mayor Mary-Ann Booth (DWV), and Mayor Mike Little (DNV) have issued the following joint statement regarding updates on the novel coronavirus (COVID-19) response planning across the North Shore:

"There has been a growing concern in our communities about the spread of COVID-19. We share in your concern and have been diligent in our community response planning.

"North Shore Emergency Management is working with internal and external partners, including Vancouver Coastal Health and all three North Shore municipalities, reviewing pandemic guidelines and implementing response measures. All three municipalities have plans in place to ensure uninterrupted delivery of essential services.

"As municipalities are guided by local, provincial and federal health authorities on health matters, we are regularly checking for updates and assessing our plans as we learn more. North Shore Emergency Management is proactively working with our partner agencies on mitigation, response, and planning.

"We encourage residents to take all of the usual precautions to prevent cold and flu viruses from spreading. This includes, washing your hands regularly and thoroughly, avoid touching your face, nose, and eyes when possible, cough into your sleeve or tissue, and stay home if you are not feeling well. The Public Health Agency of Canada (PHAC) has assessed the public health risk associated with COVID-19 as low for the general population in Canada. Canadians planning travel should consult PHAC travel health alerts and follow all guidelines.”

If you think you may have symptoms of coronavirus, call 8-1-1 for an assessment.

Get more information and updates from the Province of BC.

Update on COVID-19 cases at care home in Lynn Valley (March 9)

Published March 9, 2020

About the confirmed COVID-19 cases on the North Shore

Earlier today, the District was notified of the tragic news of the Lynn Valley care home resident who passed away from COVID-19.

Our thoughts are with the family and loved ones during this sad time, and we send them our condolences.

The District continues to be involved in planning and information-sharing related to COVID-19 with North Shore Emergency Management (NSEM) and our health care partners in regards to the outbreak at a care home in Lynn Valley.

Where to find accurate, up-to-date information

For more information and updates – included translated information – please visit the Vancouver Coastal Health website or the BC Centre for Disease Control website.

If you think you may have symptoms of coronavirus, call 8-1-1 for an assessment.

COVID-19 cases at care home in Lynn Valley (March 7)

Published March 7, 2020

About the confirmed COVID-19 cases on the North Shore

The District was made aware of the outbreak at a care home in Lynn Valley this morning, where two residents and one caregiver have tested positive for COVID-19.

We understand this news is concerning, as our care home residents are some of our most vulnerable people in our community

The health of the community is our primary concern. The District is being guided by local, provincial, and federal health authorities who are working hard to contain this outbreak. 

Steps you can take to protect yourself

We advise members of our community to follow the information that Vancouver Coastal Health provides.

Visit the Vancouver Coastal Health website

The best advice is still to:

  • Wash your hands,
  • stay home if you’re sick, and
  • avoid contact with people that are visibly ill.

If you think you may have symptoms of coronavirus, call 8-1-1 for an assessment.

Where to find accurate, up-to-date information

For more information and updates – included translated information – please visit the Vancouver Coastal Health website at www.vch.ca.​