Services impacted by snow
Snowfall is expected to resume this afternoon and continue through the evening before turning into rain early Friday.
Some services have been impacted by snow and ice.
District Hall closed to in-person service
District Hall is closed to in-person service today, but we are available to help you by phone or email.
Contact us during regular business hours:
- 604-990-2311
- infoweb@dnv.org
All other services that we provide remotely will continue as usual.
Collection
Our collection crews are out this morning collecting garbage only, but some areas may be inaccessible due to the snow and ice.
If your garbage cart is not collected by the end of the business day, please take it in and put it out on your next scheduled collection day.
For recycling updates, please download the Recycle BC app or check its website.
Road conditions
Our crews continue to work tirelessly to clear our streets and remove snow and salt priority sidewalks, bike lanes, multi-use paths and other spots.
Please consider only essential travel at this time until conditions improve. If you are travelling, please give snowplows plenty of patience and distance on the road.
Get the latest road conditions
Report a problem
Spot a snow or ice issue within the District? Let us know!
Your report will be sent directly to the responsible department. Staff will review and address it as soon as possible, and let you know when the problem is resolved.
Contact us when we’re closed
Public works emergency (after hours)
- 604-990-3666
Power outages
To report an outage or find current outages, visit the BC Hydro website. If you see a downed line, stay back at least 10 metres (33 feet) and call 911.
Transit updates
To get the latest updates, sign up for Transit Alerts or visit TransLink’s Trip Planner page.